Different ways to communicate and with whom
For everyone (reporters)
Case discussion (pinned topic, discussion, who is in the room, case history)
VINCEComm ticket comms – what is this called? activity on a ticket, specifically a VRF ticket allows CERT/CC to talk to a reporter who is a VINCE user, called message? activity on case?
inbox – message thread, not a ticket?
other "send message to CERT/CC" options, inbox > new message
PM with CERT/CC
Private thread
For vendors
Receive notification from CERT/CC on new vul report
Providing vendor status