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Different ways to communicate and with whom

For everyone (reporters)

Case discussion (pinned topic, discussion, who is in the room, case history)

VINCEComm ticket comms – what is this called? activity on a ticket, specifically a VRF ticket allows CERT/CC to talk to a reporter who is a VINCE user, called message? activity on case?

inbox – message thread, not a ticket?


PM with CERT/CC

Private thread


For vendors

Receive notification from CERT/CC on new vul report

Providing vendor status

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