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Who is a Vendor?

As software and computers find their way into more and more industries, more and more vendors find themselves becoming software vendors. Aside from the traditional software companies, we are seeing other industries such as:

  • traditional software companies
  • home devices, such as internet modems, routers, and the internet of things (IoT)
  • internet providers
  • cell phone manufacturers, and carriers
  • HVAC manufacturers
  • industrial control systems
  • airline industry
  • automotive industry
  • medical devices and health devices manufacturers

Any company or organization that provides a product that relies on a computer or software is referred to as a vendor, even if your company doesn't directly make the computer or software components used by your products.

If you are producing products that rely on computers and software, you need to begin taking action now to have appropriate processes and response. The CERT/CC can help with that. The links provided at the left will provide some guidance on taking that action and working with us.

 

Guidance Overview

Please update your contact information with us by checking the Updating Vendor Contact Information page.

If you've received a notification from us, first, our Verifying a CERT/CC Notification page will provide information on how to verify you have received a real notification from us. Then, please see our Responding to a CERT/CC Notification page will provide information on what we expect.

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