Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Note

Items highlighted in orange need to be revised as appropriate for CERT/CC's CVD / VINCE context.

Overview

This Code of Conduct

...

Table of Contents

The design of VINCE corresponds to having participants/reporters and vendors in closer comms.

The CERT/CC is no longer acting as email proxy and mailing list (approval) moderator.

We expect participants to be professional and respectful.

Disagreement is OK, personal jibes are not.

Participants can edit or delete their own messages.

CERT/CC can edit? or delete any messages.

We only expect to edit/delete/moderate when needed.

Portions of this document are adapted from

Definitions

Harassment: We define harassment as unwelcome or hostile behavior, including speech that intimidates, creates discomfort, or interferes with a person's participation or opportunity for participation; verbal threats or demands; degrading language; intimidation; harassing photography, screen shots, or audio or video recording; inappropriate physical contact; sexual imagery; unwelcome sexual attention; stalking; unsolicited physical contact; and sustained disruption of the coordination process, including case handling workflows, presentations, and other events.

VINCE platform: The software service that the CERT/CC provides to enable its coordinated vulnerability disclosure practice.

VINCE user: Any user of the VINCE platform, including CERT/CC analysts, researchers, vendors, and other participants.

CERT/CC analyst: Individuals authorized to represent the CERT/CC within the VINCE platform.

VINCE Covenant Code of Conduct

is intended to inform and guide our communications in connection with our Coordinated Vulnerability Disclosure (CVD) practice, including the VINCE platform. We believe that successful vulnerability coordination requires an open exchange of ideas.

...

 Open exchange is possible only

...

in an inclusive environment that fosters trust, dignity, understanding, and mutual respect, and where participants recognize the inherent worth of every person and group.

Table of Contents

Expectations 

We have adopted this code of conduct to define the behaviors we support (and don't support) in our vulnerability disclosure coordination practice.

Harassment is never appropriate.

We expect VINCE users to follow this code of conduct.

...

  • All VINCE users are expected to follow this Code of Conduct, as well as the modified SEI Terms of Use.
  • All VINCE users are expected to be familiar with our Vulnerability Disclosure Policy.
  • All VINCE users are expected to act and interact in ways that contribute to an open, welcoming, diverse and inclusive, community.
  • We do not tolerate any form of

...

  • harassing or offensive behavior

...

  • .
  • Any offenders who are asked to stop their inappropriate behavior must comply immediately.
  • If a VINCE user engages

...

  • in inappropriate behavior, the offender may be suspended from further participation in the VINCE platform.

Our Pledge

We as VINCE users pledge to make participation in our community a harassment-free experience for everyone, regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, level of experience, education, socio-economic status, nationality, personal appearance, race, religion, or sexual identity and orientation.

??insert harassment defn here??

We pledge to act and interact in ways that contribute to an open, welcoming, diverse, inclusive, and healthy community.

Our Standards

Examples of behavior that contributes to a positive environment for our community include:

  • Demonstrating empathy and kindness toward other people
  • Being respectful of differing opinions, viewpoints, and experiences
  • Giving and gracefully accepting constructive feedback
  • Accepting responsibility and apologizing to those affected by our mistakes, and learning from the experience
  • Focusing on what is best not just for us as individuals, but for the overall community

Examples of unacceptable behavior include:

  • The use of sexualized language or imagery, and sexual attention or advances of any kind
  • Trolling, insulting or derogatory comments, and personal or political attacks
  • Public or private harassment
  • Publishing others' private information, such as a physical or email address, without their explicit permission
  • Other conduct which could reasonably be considered inappropriate in a professional setting

Scope

This Code of Conduct applies across the VINCE platform, and also applies when an individual is officially representing the community in public spaces. Examples of representing our community include using an official e-mail address, posting via an official social media account, or acting as an appointed representative at an online or offline event.

Enforcement

Responsibilities

The CERT/CC is responsible for clarifying and enforcing our standards of acceptable behavior and will take appropriate and fair corrective action in response to any behavior that they deem inappropriate, threatening, offensive, or harmful.

CERT/CC analysts have the right and responsibility to remove, edit, or reject comments, issues, and other contributions that are not aligned to this Code of Conduct, and will communicate reasons for moderation decisions when appropriate. 

Reporting abuse

...

Governing Principles

A welcoming and collegial environment can be achieved when we adopt the following principles in our day-to-day actions and interactions.

Principle

Outcomes

Trust one another

Work better and smarter individually and together and feel better about the work we do, how we do it, where we do it, and for whom we do it.

Respect one another

Feel valued and supported, recognized, and energized to contribute our best at work.       

Be civil

Create and sustain positive experiences that build a safe and supportive environment.

Be inclusive

Foster a sense of belonging, of giving and receiving respect, of enhanced self-esteem, of recognition and acceptance, and of supportive energy and commitment from leaders, colleagues and others.

Terms of Use

The use of VINCE is subject to the SEI Terms of Use, with the following modification:

The VINCE platform is intended to provide a forum for the sharing of vulnerabilities in a controlled manner. Accordingly, to the extent that the posting, upload, or transmittal of any content would normally be prohibited by the SEI Terms of Use, such prohibition shall be inapplicable to the extent that such posting, upload, or transmittal was done for the purposes of coordinated vulnerability disclosure and was made using the VINCE platform as intended.

To the extent of any conflict between this Code of Conduct and the SEI Terms of Use, this Code of Conduct shall control.

Reporting Inappropriate Behavior or Actions

Instances of inappropriate behavior may be reported to the CERT/CC using

...

the private message to CERT/CC

...

 mechanism within VINCE.

...

All complaints will be reviewed and investigated promptly and fairly.

Instructions for using the private message feature of VINCE are available in Communicating.

All CERT/CC analysts are obligated to respect the privacy and security of the reporter of any incident.

...

...

1. Correction

Community Impact: Use of inappropriate language or other behavior deemed unprofessional or unwelcome in the community.

Consequence: A private, written warning from the CERT/CC, providing clarity around the nature of the violation and an explanation of why the behavior was inappropriate.  Additionally, we may:

  • revise or remove an offending post or comment
  • request that a VINCE user revise an offending post or comment
  • request a public apology 

2. Warning

Community Impact: A violation through a single incident or series of actions.

Consequence: A warning with consequences for continued behavior. No interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, for a specified period of time. This includes avoiding interactions within the VINCE platform as well as external channels like social media. Violating these terms may lead to a temporary or permanent ban.

3. Temporary Ban

Community Impact: A serious violation of community standards, including sustained inappropriate behavior.

Consequence: A temporary ban from any sort of interaction or public communication with the community for a specified period of time. No public or private interaction with the people involved, including unsolicited interaction with those enforcing the Code of Conduct, is allowed during this period. Violating these terms may lead to a permanent ban.

4. Permanent Ban

Community Impact: Demonstrating a pattern of violation of community standards, including sustained inappropriate behavior, harassment of an individual, or aggression toward or disparagement of classes of individuals.

Consequence: A permanent ban from any sort of public interaction within the community.

Attribution

...

CERT/

...

CC analysts have the right to remove, edit, or reject comments, issues, and other contributions that are not aligned to this Code of Conduct, and will communicate reasons for such decisions when appropriate.

Corrective actions to the violations of the VINCE Code-of-Conduct may include: private or public warnings, a temporary ban, or even a permanent ban from the system. The CERT/CC will consider these and other options to encourage a cooperative vulnerability coordination and disclosure process.

References and Other Resources

Portions of this document are adapted from

  • The 

...

...

Community Impact Guidelines were inspired by Mozilla's code of conduct enforcement ladder.

...

...

We also recommend VINCE users be familiar with and use bias-free language

...

...

Other references

...

...

...

...

Panel
borderColorgrey
borderStylesolid
titleDefinitions

VINCE platform: The software service that the CERT/CC provides to enable its Coordinated Vulnerability Disclosure practice.

VINCE user: Any user of the VINCE platform, including CERT/CC analysts, researchers, vendors, and other participants.

CERT/CC analyst: Individuals authorized to represent the CERT/CC within the VINCE platform.

Panel
borderColorgrey
borderStylesolid
titleInteraction Tips
  • Self-monitor the respect that you display in all areas of your communications.
  • Before acting, consider the impact of your actions, words, tone, and expressions on others.
  • Be aware that the coordinated disclosure can evoke emotion and remember always to show respect for others' opinions.
  • "Each one influence one” by becoming a bridge builder and role model for civility and respect.
  • Practice sound judgement and apply common sense.
  • Act in a manner whereby you respect yourself, demonstrate respect for others, and take advantage of every opportunity to be proactive in promoting civility and respect.
  • Take responsibility for your actions and practice self-restraint in responding to potential conflicts.
  • Extend trust to individuals with the expectation of receiving that same trust.
  • Communicate effectively which means being transparent, when possible, and ensuring that communication strategies meet the context.
  • Interact with mutual respect and keeping positive communication at the forefront of every interaction.
  • Rely on facts rather than assumptions.
  • Gather relevant facts, especially before acting on assumptions that can damage relationships.
  • Work collaboratively, finding common ground and common goals.
  • Conduct technical discourse that is professional, productive, and focuses on the work or problem, not on the individual.
  • Listen to what others have to say before expressing your viewpoint or cut off another person.
  • Make sure your comments or inputs contribute to the conversation at hand.