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Creating an account

1. Navigate to our the VINCE site.
2. Click on "Create an Account".
3. Complete the VINCE form.
4. Watch Wait for an email response granting your access.

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1. Enter a valid email address which you can access. This field is case-sensitive.
2. Create a New Password with these requirements: (This field is case-sensitive.)
   
   1. minimum length is 8 characters
   2. Requires at least 1 number
   3. Requires at least 1 special character ("+" and "=" don't count)
   4. Requires uppercase letters
   5. Requires lowercase letters
3. Password Enter the same password for confirmation.
4. Enter Preferred Display Name.
   Note: this name is visible to other VINCE users. It may only contain 1 space and may not contain special characters.
5. Enter First name.
6. Enter Last name.
7. Enter Company/Affiliation.
8. Enter Job Title.
9. Click the box to "I agree to the terms of service" after reviewing the terms of service.
10. Click on "Sign up".

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Verify your account

When signing up for a VINCE account the user needs to provide a valid email address to receive the confirmation code to verify your account.

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Once you receive the access code please

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:

1. Enter the code into the form
   
   
   
   
2. Click submit"Submit".
   
   

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Account approval

Once you have submitted the confirmation code, your VINCE account needs to be approved.

1. VINCE coordinator reviews your account for approval.
2. Upon approval,
   
   1. You will receive an email indicating your account has been approved and you are directed to kb.cert.org/vince to log on.
      
      
      
   2. If you have your browser open and the approval came quickly, you may also have a popup box indicating you can not now login.
      
      
   

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Login first time - Multi-Factor Authentication Required

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1. Time-based one-time (TOTP) passwords as second factor authentication. To use TOTP, you need access to an app such as Google Authenticator, Duo, or LastPass Authenticator.
2. Short Message Service (SMS) text messages

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TOTP

1. Select "TOTP"
2. The system generates an image that is scanned into your device, running an application ... , and displays the a scan code on your screen
3. Scan the code image into your authentication application.  This action should generate a numeric code.
4. Enter that temporary password (or code).
5. (Optional) Name that device, software or application, so you may easily access the correct code generator.
   
   
   
   
6. You will have two forms of confirmation your account has successfully enabled TOTP Multi-factor authentication on your account.
   1. Web page indicating success and displaying your "User Profile"
      
      
      
   2. An email message
      

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SMS

1. Select "SMS".
2. Enter the phone number you will use to receive text messages containing an authorization code.
   
   1. Use the International format as follows: + (country code) phone number
   2. If you have a United States number, please use +1 NPA-XXX-XXXX
       (NPA: Numbering plan Area a.k.a. is also know as "area code")
      
3.  Click "Submit".
4. Verify your account by entering the authorization code contained in the text message.
   
   
   
   
5. You will have two forms of confirmation your account has successfully enabled SMS Multi-factor authentication on your account.
   1. Web page indicating success and displaying your User Profile.
      
      
      
      

   2. An email message.
      
      

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Password Recovery

Because passwords can be forgotten, VINCE offers a password recovery feature. This option can be completed by the user.

1. Failed login attempt.
   1. A failed login attempt will display a reminder that the user email address and password are case sensitive.
   2. Within this box are two options:
      
      1. 1. "Forgot your password?"
      2. 2. "Signup for a VINCE account".
      
      
      
      
      
2. VINCE Password Reset.
   1. Enter the email address for a password reset,.
   2.  Click "Submit".
      
      
      
      
   3. Or, Click "Need help?"
   4. Clicking on "Need help?" will display the VINCE Account Help providing:
      1. The link to reset your password;
      2. Telephone number to request assistance;
      3. Email address to request assistance.
      
      
      
      
      
3. If you have entered your Email address and clicked on "Submit" in the VINCE Password Recovery form, you should receive a VINCE generated email message.
   
   1.  Your email should have a message with a verification code.
      
      
      1. If you have not received an email, please check your spam folder
      2. Go back and re-enter the email address.
      3. If your email address has changed, please use the VINCE Account Help to get your current email address updated in the VINCE system.
         
         
   2. Enter the verification code;"Code".
   3. Enter the new password "New Password" (password requirements are the same);.Re
   4. "Please re-enter the new password;Password".
   5. Click on "Submit".
      
      
      
      
   6. VINCE will respond with Password Reset Complete message and the link to login.
   7. Click the "Login" button to login in with the new password.

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•  2FA required
•  Recover/reset account
•  Want to be anonymous? See FAQ, can report without creating account.

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