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  1. Navigate to either "Dashboard" or "Cases".

  2. Click the title of the case for which you want to enter the Case Discussion.

  3. Scroll past any already existing messages and enter your message in the text box at the bottom of the page.

  4. Click "Submit".

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(Rough notes below about the original sketch of this page)

Case discussion (pinned topic, discussion, who is in the room, case history)

VINCEComm ticket comms – what is this called? activity on a ticket, specifically a VRF ticket allows CERT/CC to talk to a reporter who is a VINCE user, called message? activity on case?

inbox – message thread, not a ticket?

PM with CERT/CC - other "send message to CERT/CC" options, inbox > new message

Private thread

For vendors

Receive notification from CERT/CC on new vul report

Providing vendor status