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Why is the CERT/CC moving to a more collaborative vulnerability coordination process? 

The CERT/CC is moving to a collaborative vulnerability coordination process because it is more efficient, it fosters goodwill and trust among those involved, and it consolidates relevant information into a single shared space. The change to a bus topology eases communication between parties when multiple vendors are involved, it lessens the requirement for a coordinator to be a moderator, and it increases speed of information transmission in multiparty vulnerability coordination efforts.

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Vendors and reporters can expect a response from the CERT/CC within three days.

What happened to PGP email?

The VINCE platform does not require PGP for secure communications.  VINCE relies on account access controls and HTTPS to keep case discussions and messaging secure. Vendors and reporters are still able to upload and share PGP keys on their contact pages.

What type of case does the CERT/CC usually coordinate?

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  • whether the vendor or maintainer has not replied in a reasonable time frame (typically about two weeks);whether the vendor was initially responsive, but then stopped responding or has stopped communicating (typically about two weeks of silence);
  • whether the vendor has fixed a critical issue, but did not clearly document the fix in a security advisory, news article, or changelog;release notes
  • whether the vulnerability affects multiple vendors, which would be difficult for an individual reporter to coordinate alone;
  • whether the vulnerability could cause extensive nation-wide or world-wide damage (for example, problems with internet infrastructure protocols like DNS and NTP);
  • whether communication between the reporter and vendor can benefit from third-party mediation
  • whether the reporter wishes to remain anonymous.

More information on this topic can be found on our wiki.

What happened to PGP email?

The VINCE platform does not require PGP for secure communications. This was an intentional choice. While PGP email is a lowest common transport for coordination, PGP email is error-prone, especially at scale. VINCE relies on account authorization and access controls uses HTTPS to keep case discussions and messaging secure. VINCE users are still able to upload and share PGP keys on their contact pages.

Can I still send email to the CERT/CC?

We prefer that you message us through VINCE, but you may still email us at cert@cert.org. Please continue to use the appropriate tracking number (such as VU#, VRF#, or VU#General-) in the subject of any email you send to us. Messages through the VINCE site will likely receive a faster response than email.

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VINCE operates in UTC. Currently, all dates and times are also shown in UTC. We intend to make this configurable on a per-user basis, and probably also shift to the ISO 8601 time and date format.

How do I use the API?

For details about Please see the VINCE API, please see section of the User Manual.  Additionally, please contact us with any API questions you may have.