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  1. Select "SMS".
  2. Enter the phone number you will use to receive text messages containing an authorization code.
    1. Use the International format as follows: + (country code) phone number
    2. If you have a United States number, please use +1 XXX-XXX-XXXX

      Enable SMS MFA

  3.  Click Click "Submit".
  4. Verify your account by entering the authorization code sent as an SMS

    Verify phone number

  5. You will have two forms of confirmation that your account has successfully enabled SMS multifactor authentication:
    1. Web page indicating success and displaying your User Profile

      SMS - user profile

    2. An email message confirming your MFA was successfully enabled

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Password Recovery

If a user needs to recover their password, they can user the VINCE password recovery feature. This can be accessed by clicking "Forgot your password?" on the login page or clicking the previous link. CERT/CC analysts will review these requests and may reach out to you for confirmation or validation of the request.

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