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Due to the possibility of burnout and the associated costs, the CERT/CC recommends that CVD capability be established within a well-resourced team or teams specifically created for this task, rather than concentrating the responsibilities to a small team, or even a single person. Our suggestions above may be helpful to combat analyst burnout, but do not form an exhaustive list of possible actions.
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References
- B. Rothke, "Building a Security Operations Center (SOC)," 29 Feb 2012. [Online]. Available: https://www.rsaconference.com/events/us12/agenda/sessions/683/building-a-security-operations-center-soc. [Accessed 24 May 2017].
- S. Ragan, "Avoiding burnout: Ten tips for hackers working incident response," 30 April 2014. [Online]. Available: http://www.csoonline.com/article/2149900/infosec-careers/avoiding-burnout-ten-tips-for-hackers-working-incident-response.html. [Accessed 24 May 2017].
- S. C. Sundaramurthy, A. G. Bardas, J. Case, X. Ou, M. Wesch, J. McHugh and S. R. Rajagopalan, "A human capital model for mitigating security analyst burnout," in Proceedings of the Eleventh Symposium on Usable Privacy and Security (SOUPS 2015), July 2015.
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