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What actions happen if a VINCE user's email address is associated with a permanent bounce?

We rely on the Admins of VINCE vendor groups to keep their roster of users current.  However, in the event that we receive a "permanent bounce" notification regarding an email address associated with an active VINCE user account, we will immediately disable the account and remove that user from all VINCE groups.  This measure is taken to prevent a user who might no longer be associated with an organization from seeing any privileged information in VINCE concerning that organization.  If the user is removed in error, we can take the necessary steps to restore access.

What should I do if a reporter is not responding or participating in the discussion on VINCE?

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