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Over the years, the CERT/CC has identified a number of principles that guide our efforts in coordinating vulnerability disclosures and which seem to be present in many successful CVD programs.

These principles include the following:

• 2.1. Reduce Harm
• 2.2. Presume Benevolence
• 2.3. Avoid Surprise
• 2.4. Incentivize Desired Behavior
• 2.5. Ethical Considerations
• 2.6. Process Improvement
• 2.7. CVD as a Wicked Problem

We cover each of these in more detail below.

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