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Once you have submitted the confirmation code, your VINCE account needs to be approved.

VINCE coordinator reviews your account for approval.

Upon approval,

1. You will receive an email indicating your account has been approved and you are directed to kb.cert.org/vince to log on.
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2.  If you have your browser open and the approval came quickly, you may also have a popup box indicating you can now login.

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Login first time - Multi-Factor Authentication Required

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1. Failed login attempt.
   1. A failed login attempt will display a reminder that the user email address and password are case sensitive.
   2. Within this box are two options:
      
      1. 1. "Forgot your password?"
      2. 2. "Signup for a VINCE account".
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2. VINCE Password Reset.
   1. Enter the email address for a password reset.
   2.  Click "Submit".
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   3. Or, Click "Need help?"
   4. Clicking on "Need help?" will display the VINCE Account Help providing:
      1. The link to reset your password;
      2. Telephone number to request assistance;
      3. Email address to request assistance.
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3. If you have entered your Email address and clicked on "Submit" in the VINCE Password Recovery form, you should receive a VINCE generated email message.
   
   1.  Your email should have a message with a verification code.
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      1. If you have not received an email, please check your spam folder
      2. Go back and re-enter the email address.
      3. If your email address has changed, please use the VINCE "Account Help" to get your current email address updated in the VINCE system.
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   2. Enter the verification "Code".
   3. Enter the "New Password" (password requirements are the same).
   4. "Please re-enter Password".
   5. Click on "Submit".
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   6. VINCE will respond with Password Reset Complete message .
   7. Click the "Login" button to login in with the new password.

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•  2FA required
•  Recover/reset account
•  Want to be anonymous? See FAQ, can report without creating account.

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