If a reporter wants to share more information with the coordinators while their case is still pending, they can add comments or files directly to the VRF#. To do this, they need to select the VRF# within the "My Vulnerability Reports" page and scroll below their report to find the comment box and file upload area.
Getting notified of a case
If If your organization is not yet added to any cases, you will see the following message on your Dashboard:
"Welcome to VINCE! We currently do not have any active cases involving your organization. You can submit a new vulnerability report or contact us about your membership."
Your organization will be notified when you are added to an open vulnerability case by receiving an email. You will also be able to view the case on your Dashboard when you log into VINCE under "Your active cases".
Using the inbox
The inbox can be used if anyone involved needs to send a private message to the coordinators regarding a case or a variety of other topics. To send a message: