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If a reporter wants to share more information with the coordinators while their case is still pending, they can add comments or files directly to the VRF#. To do this, they need to select the VRF# within the "My Vulnerability Reports" page and scroll below their report to find the comment box and file upload area.

Being notified of a case

If your organization is not yet added to any cases, you will see the following message on your Dashboard:

"Welcome to VINCE! We currently do not have any active cases involving your organization. You can submit a new vulnerability report or contact us about your membership."

Your organization will be notified when you are added to an open vulnerability case by receiving an email. You will also be able to view the case on your Dashboard when you log into VINCE under "Your active cases".

Getting added to a case

If you have been told about an existing vulnerability case from a group already involved and believe that you should also be involved, you can contact the coordinators to be added to the case. From the "Inbox", click the button "New Message" and choose "Request for Vendor Access to a Case" from the "Why are you contacting us?" dropdown.

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To provide a vendor statement that will be included in the final publication, please click the center box at the top of the Case Discussion ...

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